Privacy Policy

AIcann (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our enterprise intelligence platform, website, and related services (collectively, the “Services”).

By using our Services, you agree to the practices described in this policy. If you do not agree, please do not use our Services.

We collect information necessary to provide and improve our Services:

Account and profile information (name, email, job title, organization).

Usage data (how you interact with the platform, queries, and features used).

Business data you choose to connect (documents, systems, databases) for processing through our AI intelligence layer.

Technical data (IP address, device type, browser, logs) for security and performance.

Communications (support requests, feedback, and correspondence).

We use the information we collect to:

Deliver, operate, and improve our Services and AI-powered insights.

Process your queries and provide accurate, contextual answers from your connected data.

Secure your data and our systems (authentication, fraud prevention, compliance).

Communicate with you (product updates, support, and important notices).

Comply with legal obligations and enforce our terms.

Develop and improve our products in an aggregated, anonymized manner where possible.

We implement industry-standard technical and organizational measures to protect your data, including encryption, access controls, and secure infrastructure. Your business data is processed in accordance with our security and compliance frameworks. We do not sell your personal or business data.

We retain your information only as long as necessary to provide the Services, comply with law, or resolve disputes. You may request deletion of your data subject to applicable legal and contractual requirements.

Depending on your location, you may have rights to access, correct, delete, or port your personal data, and to object to or restrict certain processing. You may also have the right to lodge a complaint with a supervisory authority. To exercise these rights, contact us using the details below.

We use cookies and similar technologies to maintain sessions, improve security, and understand how our Services are used. You can manage cookie preferences through your browser settings.

We may use trusted third-party service providers for hosting, analytics, and support. These providers are bound by contractual obligations to protect your data and use it only for the purposes we specify.

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date. Continued use of our Services after changes constitutes acceptance of the revised policy.

For privacy-related questions, requests, or complaints, please contact us:

Email: contact@aicann.in

Phone: +91 7905172087

Or use the contact options available on our website.